Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
Sonicbike.my offers various kind of Payment Methods as shown below :-
1. Credit Card via eGHL
2. Debit Cart via eGHL
3. Offline Bank Transfer (Bank details as below)
Bank : Maybank
Bank Account : 5143 8361 5077
Account Name : Sonicbike (M) Sdn Bhd
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : firstname.lastname@example.org or whatsapp us 012-2782290
Note: Your purchased products will be delivery within 1-3 days
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR
Q. How long does the delivery usually takes?
Delivery usually will takes about
1 to 3 working days for West Malaysia
2 to 5 working days for East Malaysia
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.